Privacy policy
BT Software respects your privacy. This policy describes how we collect, use and protect your data.
1. Data we collect
We collect: account details (name, email, company), payment data (processed via Stripe), service usage data and technical data (IP, browser). Customer data you enter in the CRM is your property.
2. Use of data
We use data for: providing and operating the service, communication (updates, support), product improvement, legal compliance and fraud prevention.
3. Cookies and analytics
Our website uses cookies for functionality and analytics. You can configure cookies in your browser settings. We use analytics to understand usage and improve the experience.
4. Storage and security
Data is stored on secure servers with encryption. We perform regular backups. Payments are processed exclusively via Stripe and we do not store full card details.
5. Data sharing
We do not sell your data. We share data only with: Stripe (payments), hosting providers and when required by law. All our partners are committed to GDPR compliance.
6. Your rights (GDPR)
You have the right to access, correct, delete and port your data. You may request restriction of processing or object. To exercise your rights contact us. Right to lodge a complaint with the Data Protection Authority.
7. Retention period
We retain data while your account is active. After cancellation, data is retained for accounting and legal purposes for the statutory period, unless you request earlier deletion.
8. Contact
For questions about the privacy policy or your data, contact us via the contact form on our website.